Scheduled Maintenance Update from Servers Australia

Scheduled maintenance reminder from Servers Australia Title: Scheduled Generator Maintenance - Syncom SYD2  Details: During the times listed in this notice, maintenance will be performed by engineers on generator equipment at the Syncom SYD2 facility.  Maintenance will include extended load testing of the generator to ensure optimal ... Read More »

19th Feb 2020
Network Issues: Partial Service Disruption (Sydney Server)

Incident Status: Partial Service Disruption Components: Network, Dedicated Servers, Colocation, Cloud Services, Infrastructure, Managed Wordpress Hosting, Service Desk, xDSL/EFM, Mail Filter Locations: Sydney - Equinix SY1, Sydney - Equinix SY3, Sydney - Equinix SY4, Sydney - Syncom SYD1, Sydney - Syncom SYD2, Sydney - Global ... Read More »

14th Jan 2020
Incident notification from Servers Australia

Current Status: Partial Service DisruptionStarted: November 1, 2019 11:32AM AEDTResolved:   Affected Infrastructure:Components:  NetworkLocations:  Brisbane - Equinix BR1, Brisbane - NextDC B1, Brisbane - NextDC B2, Brisbane - Syncom BNE, Melbourne - Equinix ME1, Melbourne - NextDC M1, Melbourne - Vocus, New Zealand, Perth - Equinix PE2, ... Read More »

1st Nov 2019
Critical Network Maintenance

This work is being undertaken as a result of the outage on July, and will directly address the factors that lead to the disruption.  An initial Hazard Warning is in place between 1:00AM EDT and 3:00AM AEDT as engineers undertake preparation work for the changes. Services should not experience any network disruptions during this time.  The main ... Read More »

8th Oct 2018
Critical Scheduled Maintenance Notification

Dear Smarter Websites, As some of you may or may not know, Servers Australia suffered a network outage on the 13th of July that impacted many parts of the Servers Australia core network Australia wide.  This outage was caused due to multiple issues as outlined in our Post Incident Report ... Read More »

26th Sept 2018
Core Router Software Upgrade

Outage Type: Scheduled Services Affected: Dedicated Server     Start Time: 2014-03-16 02:00:00 End Time: 2014-03-16 03:00:00 Outage Status: Open Advisory Notes On Sunday 16th March 2014 between 2:00AM and 3:00AM AEST Servers Australia will be ... Read More »

14th Mar 2014
Server Crash, Restore and Intermittent Email Issue

Hi, Member update: We have good news and bad news. We had a server crash on Saturday night, all is well so don't panic but we had to do a back up restoration of your website to our latest backup which was at the 2.00am Friday 7th March. This means that any changes you made on Friday may have been lost, our sincere apologies for that. ... Read More »

12th Mar 2014
Smart Email Now Up

We weren't offline long and no major interuption to services. All up and online again. Sorry for any inconvenience.

27th Jul 2013
Smart Email Down

Our Smart Email Marketing system is currently down. Our apologies, our tech's are currently working on this and we'll be back up as soon as possible.

27th Jul 2013