Upcoming scheduled maintenance notice 

After confirming with our switching vendor, an alternative firmware upgrade path has been provided and tested so we are able to complete this maintenance.

During the times listed in this maintenance, engineers will be performing firmware upgrades to our core switching in the Equinix SY4 facility. During this window, services in this facility may be unavailable for up to 5 minutes. The purpose of this change is to bring the firmware of core switching devices forward to improve device stability and enable us to better deliver services in this location.

Customers utilising the Servers Australia Private Cloud or HADRaaS, will be migrated to secondary operational environments to minimise or eliminate the impact of this maintenance, and will be contacted directly, prior to work being carried out.

For any questions or concerns regarding this, feel free to contact our help desk by opening a case from the MySAU portal. 


Start time

Feb 4, 00:00 AEDT 


Estimated duration

4 hours 


Components affected

Regions - Sydney

Services - Network

Data Centres - Equinix SY4


View full scheduled maintenance details

Thursday, January 28, 2021

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